We’re proudly based in Lucerne, Switzerland — right in the heart of Europe. While our roots are Swiss, we ship worldwide so you can rock our pieces no matter where you are.

Switzerland

Standard: Free (3-4 Business Days)

Express: CHF 5.- (1-2 Business Days)

Europe

Standard: CHF 10.- (3-7 Business Days)

International

Standard: CHF 38.- (7-12 Business Days)

Please note: Import duties, taxes, and customs fees may apply depending on your country’s regulations. These charges are the buyer’s responsibility and are not included in the purchase price.

We operate as an independent brand with carefully managed production, which means we’re unable to offer refunds once an item has shipped. we don’t hold large amounts of inventory, making returns or exchanges difficult to process.

Once an order leaves our hands, it is in the care of the shipping carrier. If a package is lost or stolen, we recommend reaching out to the courier directly for assistance.

That said, we stand by our products. If you receive a defective or incorrect item, please email us at info@oblivious-clo.com, and we will make it right.

We appreciate your understanding and support— it allows us to continue creating unique, high-quality pieces for you.

To preserve the quality of your garment, we highly recommend turning it inside out, washing in cold water, and tumble drying on low heat.